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Terms & Conditions

FrieslandCampina Cookie policy

Every day Royal FrieslandCampina provides millions of consumers all over the world with dairy products containing valuable nutrients. At FrieslandCampina we feel accountable to protect your data and safeguard your privacy. We believe in the importance of keeping our services transparent, personal and reliable. Therefore, we developed this FrieslandCampina Cookie policy to explain why we use cookies and how we use them. We invite you to familiarise yourself with this Cookie policy.

This Cookie policy was last updated on 10 June 2016.

When does this Cookie policy apply?

This Cookie policy applies to all FrieslandCampina websites that target the UK & Ireland markets and that contain cookies or similar techniques. You can learn more about FrieslandCampina, our offices, our brands and our services on www.frieslandcampina.com. More details about our websites can be found in the chapter ‘what cookies do we use’ below.

What are cookies?

Cookies are small data files that your browser places on your computer or your mobile device. Cookies help your browser navigate our websites.There are several types of cookies, varying from cookies that remember your language preferences to advertising cookies. We use them for a variety of purposes. Some of the cookies we use are session cookies and only last until you close your browser, others are persistent cookies which are stored on your computer for a longer period of time. Cookies themselves cannot collect any information stored on your computer.

Why do we use cookies?

Cookies help us to improve our websites. We use cookies to learn more about the way you interact with the FrieslandCampina websites and apps. Cookies remember for instance the type of browser you use and which additional browser software you have installed. They also remember your preferences, such as language and region, which remain as your default settings when you revisit the website. Cookies also allow you to rate pages and fill in comment forms. We believe that the cookies we use enhance your user experience when visiting our websites.

What types of cookies do we use?

We are using these types of cookies:Essential cookies: these cookies are essential to the functioning of our websites and apps.Functionality cookies: these cookies remember your preferences for a website, such as language preference, usernames or shopping basket.Performance cookies: these cookies capture website and app usage information on an abstract level and are used to provide analytics and metrics such as the number of visitors and which pages are most frequently accessed. These cookies include Google Analytics (see also below).Targeting or Advertising cookies: these cookies are used to collect information about browser habits and can be used to customize advertising and marketing. These cookies are – most of the time – third party cookies (see 6 below).If required by law, we will ask your consent before using cookies (by way of a ‘pop-up’).

What cookies do we use?

The cookies we use are not the same for all websites. Here you find the most recent list of cookies, domains, purposes and retention periods of the cookies we use.

Do we use third party cookies?

Our websites and apps are using cookies of third parties, such as Facebook, Instagram, Youtube, Twitter and Addthis. These third parties may be able to monitor your use of the FrieslandCampina websites and apps. If you, for example, click on the social media buttons (e.g. likes), some of your personal information (such as your name and the fact that you are interested in our products) will also be visible for the social media provider and to visitors of your personal social media page.

The use of such social media websites is covered by the conditions (including the privacy policy) of the social media platform. This Cookie policy does not apply to the use of such social media websites. Please have a look at the FrieslandCampina Privacy policy to find more information on how we treat your personal data, also in relation to social media platforms.

How do you reject and delete cookies?

There are several ways to exclude or minimalize the use cookies on your device.

a.       If required by law, we will ask your consent before using cookies. It is up to you to accept or decline (e.g. by ignoring the cookie pop-up).

b.      You can also choose to reject or block the cookies set by FrieslandCampina or the websites of any third party suppliers by changing your browser settings. More information may be found in the help function of your browser.

c.       You can also visit www.allaboutcookies.org for details on how to delete or reject cookies and for further information on cookies generally.

Note, however, that if you reject the use of cookies some of the functions of our websites may not work correctly.

Contact

If you have any questions regarding this Cookie policy or the cookies being used by our websites, please let us know. You can contact us by clicking on the contact link on the website that forwarded you to this Cookie policy.

Alternatively, go to the contact page of the FrieslandCampina corporate website (www.frieslandcampina.com), look for your brand or product and find the contact details of the appropriate FrieslandCampina group company.

Changes to this Cookie policy

This Cookie policy may occasionally change when prompted by new developments or when our cookies change. FrieslandCampina advises you to read this Cookie policy regularly, in order to stay up to date on any changes.